Comments on: An Ode to AT&T http://ionizedmedia.com/blog/an-ode-to-att/ By Ryan Gonzalez Mon, 23 Nov 2009 02:50:55 -0700 http://wordpress.org/?v=2.8.4 hourly 1 By: Keith Reising http://ionizedmedia.com/blog/an-ode-to-att/comment-page-1/#comment-74 Keith Reising Mon, 23 Nov 2009 02:50:55 +0000 http://ionizedmedia.com/blog/?p=582#comment-74 AT&T is out of touch and could care less about customers they view all customers like a Kleenex. My I phone hasn't been able to deliver mail for 12 days it reads: Cannot get mail the connection to the server "imap.gmail.com" failed Also re: AT&T The past two weeks of getting our dsl restored has been the absolute worst customer service experience of my life, reached far below "stupid" in policies and procedures in place. AT&T Customers are viewed as prisoners. BUT GOOD NEWS, last week all the broadband and phones lines were migrated away from ATT at my business. Now we begin a two year process of switching our family Cell phone plan to verizon because AT&T cannot authorize cancelling contracts for lack of services promised. DSL and home phone package will be 100% cancelled mid january and give the cable company a chance. What a crappy out of touch company. I can't be happy with them cheating me and reading from the dishonest "we apologize" script any longer. A company with their resources could give excellent service if only it was not contrary to their corporate culture. What a piece of dung. AT&T is out of touch and could care less about customers they view all customers like a Kleenex.
My I phone hasn’t been able to deliver mail for 12 days it reads: Cannot get mail
the connection to the server “imap.gmail.com” failed

Also re: AT&T The past two weeks of getting our dsl restored has been the absolute worst customer service experience of my life, reached far below “stupid” in policies and procedures in place. AT&T Customers are viewed as prisoners. BUT GOOD NEWS, last week all the broadband and phones lines were migrated away from ATT at my business. Now we begin a two year process of switching our family Cell phone plan to verizon because AT&T cannot authorize cancelling contracts for lack of services promised. DSL and home phone package will be 100% cancelled mid january and give the cable company a chance.
What a crappy out of touch company. I can’t be happy with them cheating me and reading from the dishonest “we apologize” script any longer. A company with their resources could give excellent service if only it was not contrary to their corporate culture. What a piece of dung.

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